Thanks for posting in the community! We appreciate you taking the time to submit a feature request. The system that we use to manage these requests doesn't provide a notification or status about the improvement, which is why you don't see a record in your account. Additionally, our development team works rigorously to prioritize improvements to the product, requiring time to design, build, and test them. For these reasons, feature requests are unable to be immediately implemented. I apologize for any confusion! Please let me know if you have any additional questions about this, or about working in Lucidchart.