Google Integrations

Follow New post
0

Cropping in Google Docs

Hi there,

I noticed that diagrams inserted into Google Docs are not cropped well. They have a larger amount of white space around them and I have to crop them manually inside Google Docs. This started recently and seems to even affect unchanged diagrams when I chose "update inserted diagrams". What settings influence this? Maybe I am blind, but I didn't find anything in the app and in the forum.

Cheers,
André

 

Official comment

Avatar

Hello André,

Thanks for your post. Diagrams inserted through the Lucidchart add-on should be cropped according to the width of your document. Your inserted image will appear where your cursor is located, and it will resize to fit the document's width, but there is not a way to adjust the exact cropping specifications during import. If you need to crop your diagram further, I'd recommend using the manual image crop settings available within Google Docs. I apologize for any inconvenience this causes. If you have suggestions for how we can improve this functionality, please submit a feature request form. Feedback submitted to this form is passed directly to our product development team for consideration. 

Comment actions Permalink

8 comments

0
Avatar

Hi Adam,

thank you for the quick reply. I am not sure if I understand the answer fully, because there are situations where I get exactly what I expect. Maybe I can illustrate my difficulty with two examples, one that works as expected and one that does not work.

Here's a working example in Lucidchart:

and in Google Docs:

(I have enabled crop in Docs so that you can see that I did not manually crop the image.) This is perfect.

Now the example that does not work, first in Lucidchart:

And in Google Docs:

As you can see, there is a large amount of excess space produced during the export. I have tried reducing the page size to give Lucidchart a hint on how large I would want the image to be, but it does not affect the export. So I wonder what does affect the export.

Manual cropping in Google Docs is not a great solution for me, because it means that each time I select "Update", I have to go through the entire document and re-crop every single image that does not work.

Cheers and thanks,
André

 

Andre E 0 votes
Comment actions Permalink
0
Avatar

Andre,

 Testing indicates we try to center your content in the container while keeping the container aspect locked.  So for example in your first screenshot, that content fits nicely in a locked aspect container, where your second does not as the diagram is much wider than it is long.  I understand to have the update functionality, along with the ability to choose your container dimensions would be helpful.  Do you mind adding your feedback to this form for further consideration?

Karsten B 0 votes
Comment actions Permalink
0
Avatar

I have a similar situation, and on many of my past documents, it crops the image properly, but recently, any time I add a chart, it adds significant white space.  My chart is set up to be a single page, landscape-oriented, and in Lucid, the swim lanes go edge-to-edge with a very slim (0.25") margin.  Here's how it looks once embedded in a Google Doc

 

Kevin G 0 votes
Comment actions Permalink
0
Avatar

Hi Kevin,

thanks for sharing your observation. So maybe it is indeed a recently introduced misbehaviour.

Cheers,
André

Andre E 0 votes
Comment actions Permalink
0
Avatar

Hi Kevin, 

 

Thanks for continuing this thread and sharing your work with us! Please see Karsten's post above for a link to our feature request form. I certainly understand how valuable that functionality would be; adding your feedback there is the best way to help our development team prioritize improvements to the product. Thanks for your help! Please let me know if there is anything else I can do to support your work. 

Micah B 0 votes
Comment actions Permalink
0
Avatar

@micha b - I'm confused.  You want me to put a feature request in to have the integration work the way it has for at least the year that I've been in this job and was recently changed?

Kevin G 0 votes
Comment actions Permalink
Please sign in to leave a comment.