PDF & other export/import issues

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I am not getting the document dropdown to select multiple pages for download

HI, I am trying to export/download a two-page chart. to pdf. I am not getting the Documents option that would allow me to download both pages. Here is a screenshot of what I get when I try to export to PDF. Funny thing is that the second time I downloaded this same doc, I was given that option. Thanks for any help you can provide. 


Official comment


Hi Jennifer,

Thanks for posting in the Community. I'm sorry to hear you're having trouble with your export. As a first step, could you please verify if you're still unable to see the page selector while in a Chrome Incognito window? If you're still unable to view it at this point, please contact us here and include the URL of the document so we can troubleshoot individually. 

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