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I used my educational email (that is verified) and it is not giving me the option to upgrade

I'm using this for a college class and I am unable to get the educational upgrade even though I signed up using my school email. I even verified my email. The button option to set up an educational upgrade in the lower left hand corner isn't available for me despite all of this. 

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Hi James, thanks for reaching out! I'm sorry for the trouble and happy to help. I've granted you a free Educational Account, and this account will be valid for another year. Please let us know if you have any further questions.

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