Educational Requests

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No me esta dando los beneficios para estudiante (cuenta .edu)

Cree mi cuenta de licidchart con mi correo educativo con el fin de poder realizar mis tareas en la universidad, en la configuración principal puse que que para educación y el uso en casa, sin embargo al querer hacer un mapa mental no me permite editarlo, me pide que haga la prueba gratis,me pide tarjeta, etc... pero yo habia leido que con cuenta educativa no era necesario pagar, me pueden aclarar lo que está pasando?

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Hi Beatriz, thanks for reaching out. It looks like your domain wasn't automatically recognized as an educational account.

I've granted you a free Educational Account, and this account will be valid for another year. Please let us know if you have any further questions. Have a great school year!

 

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Hi Leny, thanks for posting on the community. I have upgraded your account. If anyone else is experiencing this issue, please fill out this form to request an upgrade. Thanks!

Abby S 0 votes
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My university has an educational agreement, my colleagues have been allowed to obtain this license but in my account it is not detected, I need your help please

Cesar A 0 votes
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Hi Cesar,

Thank you for continuing this thread! I have upgraded your account and it will be valid for one year.

If anyone else has this question, please fill out this form to request an upgrade and take a look at this Help Center article on educational accounts. 

Clara H 0 votes
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