Lost Document or Lost Work

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Doc from yesterday disappeared

I was testing out collaboration features yesterday, created two sample docs - shared it with Google Drive, with a colleague, etc.

This morning when I log in, the documents are not in my main file folder or trash. They are still in my Google Drive where I shared them.

Confused! Did I somehow accidentally do those under some other account? Can I figure out what happened through any breadcrumbs with the file I can still access in Google Drive?

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Hi JC,

Thanks for posting in the community, and sorry for the trouble. The first thing I would recommend doing is looking through your browser history to see if you can find the URL to this document. If you find the URL, but are still unable to access the document, please reach out via support@lucidchart.com and include the URL so we can take a closer look!

Tate S 0 votes
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