Lost Document or Lost Work

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Error Loading Your Documents

When I log in I get "There was an error loading your documents"  I can't access anything.  This morning I logged in and could see the list of my documents but couldn't open them.  Now I don't get the list either, just the error.

Official comment


Hi Mark, our Development Team was able to resolve the issue that you experienced. If you continue to experience issues, please let me know immediately.

Again, thank you for your help and patience while our team worked to resolve this issue.

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Hi Mark,

Thanks for reaching out! I am very sorry for the issue you are experiencing.

Our Development Team is urgently looking into the issue you are experiencing, and we expect the issue to be resolved shortly. I will make sure to update you as soon as the issue is resolved. In the interim, I apologize for any inconvenience the issue causes.

Thanks for your help and patience!

Megan W 0 votes
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