Lost Document or Lost Work

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Removed a user and was not asked to move working files to another user

I recently removed a user from my account. Normally I am prompted to migrate any documents to another user when I close them out but this time I was not. Is there a way to access those documents? Thanks

1 comment


Hi Kevin,

Thanks for reaching out and apologies for the issue you are experiencing. Please contact us and include the email address of the user whose work you are trying to recover so we can further investigate.

Keyvan S 0 votes
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