Lost Document or Lost Work

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Missing documents for entire company

Good afternoon,

I am contacting you, as we have noticed that none of the documents we have created are available.

 

I have logged in as administrator of our account and I cannot find any of our documents. 

 

Are you able to help us get our files back?

 

Kind regards,

Tjarko

Official comment

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Hi there, we are currently experiencing an outage. Please follow this thread for more information as it will be updated once we are good to go. Thanks!

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10 comments

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Same thing happened to us too, no response from Lucidchart rep yet.

Dat L 0 votes
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same, there are also more comments on another thread where users are having problems today

 

Arthur B 0 votes
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same, there are also more comments on another thread where users are having problems today

 

Arthur B 0 votes
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