Lost Document or Lost Work

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Changed fonts, entire diagram disappeared


Not too happy that after selecting a font to use my entire diagram disappeared. Undo did nothing, paste buffer had only something that I had cut earlier. No version history available. Seems like this product is not stable enough for serious use. 


Official comment


Hi Rick,

Thanks for posting in the Community. I'm sorry to hear about this. It looks like you've submitted a support ticket as well, so please refer to that email thread for further correspondence. If anyone else is experiencing issues with lost work, please reference this Help Center article for some basic troubleshooting steps. If you're unable to recover your work after reviewing the linked article, please contact us here

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