Diagramming Basics

Follow New post
0

Assistants in org charts

Is there a way to add assistants in org charts? I need to add a layer between an executive, and that executive's reports. This is a must have for our org, I use Lucid for all other diagraming, and would prefer to do this here if the feature is available rather than resorting to finding another tool.

 

Thanks!

 

Official comment

Avatar

Hello everyone,

Thank you for your comments and feedback. This feature is not available in Lucidchart. If you would like to indicate your interest in this feature being added to Lucidchart, please submit a feature request here. If you need to contact our billing team or our product support team, you can do so here.

Comment actions Permalink

17 comments

0
Avatar

Hi Nate,

Thanks for reaching out. You can create new members within your org chart by simply typing the name in on the left hand side and then dragging the employee to the desired location. You can also manually add connections by dragging lines onto the canvas. Please see the GIF attached for an idea of how to accomplish your use case.

Andrew D 0 votes
Comment actions Permalink
0
Avatar

1st assistant I see who is on the same level as CEO. This can be very misleading or confusing for large organizations i.e. hospital / manufacturing etc. since this positioning can also be misunderstood as someone on the same level as CEO

or

CEO and this position work together closely and manage tasks together

or

split tasks between themselves. 

The assistant should be below and on the side to show as a supporting role for the CEO and not equal. Example attached. 

Muhammad 0 votes
Comment actions Permalink
1
Avatar

Why has this function not been created in LucidChart yet?  It really seems like a no brainer and I have not heard a good reason from anyone at LucidChart as to why they have dug their heels in so hard on this issue.  And it's definitely an issue.  The work-around is cumbersome and should not need to exist.  Can someone please work with us here????

Carrie B 1 vote
Comment actions Permalink
-1
Avatar

Hi Carrie,

Thanks for posting in the Lucidchart Community and for sharing your concerns.You can promote your idea through our feature request form. Ideas submitted here are passed onto our product development team for future product improvements and new features. I apologize for any inconvenience. Let me know if there's anything else I can help you with today. 

Paula C -1 votes
Comment actions Permalink
1
Avatar

Oh I've definitely done that and have talked with developers a number of times and they were working with me for a while but never committed to correcting this issue and it just kinda died.  Have no idea why as this truly is a problem.

Carrie B 1 vote
Comment actions Permalink
1
Avatar

Same problem.  I did register a request, but it is amazing that this feature is not one of the basics included.

Bryan D 1 vote
Comment actions Permalink
1
Avatar

Is there any word on this?  I have not been contacted since I submitted the request again.

Carrie B 1 vote
Comment actions Permalink
1
Avatar

Is there an ETA for when an update will be available? Does the Development Team have any insight as to why this cannot be done at this time? Otherwise, will need to reconsider using Lucidcharts and switching to a platform that can handle Org. Charts.

Kelvin B 1 vote
Comment actions Permalink
1
Avatar

Is there any update on this feature?  I am going to have to find another tool for my charts.  

Cindy C 1 vote
Comment actions Permalink
1
Avatar

This has been pending for over well over 3 - 4 years. I did subscribe Lucidchart but i ended up getting another tool which is much better. There are a lot of limitations in Lucidchart. In addition to no assistant box support despite many requests and reminders, the charts are always horizontal and there is no way to make larger charts vertically. 

Muhammad 1 vote
Comment actions Permalink
1
Avatar

Oh Man!  I was just on the point of buying Visio but the flashy promotion vids convinced me to opt for lucid chart - only to find the most basic, necessary function related to org charts isnt available and apparently cant be added???!!!! WTF LucidChart???? Seriously you cant crack assistants??!!!!

Can I please have my money back so I can go and buy Visio?

Chris S 1 vote
Comment actions Permalink
1
Avatar

Seriously - I want someone to contact me to arrange a refund!  This is just complete and utter nonsense - cant add assistants?  C'mon guys.  Fess up.  If you cant solve this in 4 years then you're in the wrong business.

Just refund me and I'll go quietly and you can delete my comments if you wish - feeling conned right now.

Chris S 1 vote
Comment actions Permalink
0
Avatar

Anyone know of an online software/program that can handle this? I keep getting ghosted when I ask for an update here. I figured out how to do it manually but LOE is not worth time to complete it.

Kelvin B 0 votes
Comment actions Permalink
Post is closed for comments.