Lost Document or Lost Work

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I've lost come charts


I just noticed over the last few days that some of my charts are missing. I've tried everything you have already suggested and since I'm not sure when they went missing cannot do a browser search (I had finished working on them - but due to approvals, need to make a few slight changes).

Is there anything else you can suggest? 


Thank you 

Official comment


Hey Angela, since this deals with account specific information like emails and billing information, I'm going to move this to an email thread. Please look out for an email from support@lucidchart.com!


If anyone else is inquiring about lost work, please check out our Lost Work article from our Help Center for steps on how to locate your document(s). If you're still unable to locate your lost work, please contact support with details and the document name or URL if possible. We may be able to locate the document that way. 

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