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Lucidchart doesn't load


After I updated to MacOS Mojave I have been having some problems getting Lucidchart to load in Safari. It just leaves the grey background, but no file.

Then I need to restart Safari before it works again. 

Any other have the same problems


Official comment


Hey Dennis, thanks for your patience while this was looked into. I have heard back from our development team, and it sounds like the issue you experienced should now be resolved. I apologize for any inconvenience that this may have caused. Please let me know if you continue to experience trouble with this or have further questions.

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Hi Dennis,

Thank you for reaching out on the community. I'm sorry for the trouble that you are having with Lucidchart in Safari. We will notify the product team about this issue. Can you please try using a different browser like Google Chrome to utilize your Lucidchart account? Thanks for your patience.

Abby S 0 votes
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