Lost Document or Lost Work

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What happens with file in a format that you do not support


I tried to uploaded aep file from enterprise architect to test if Lucidchart will try to open it (it was maybe 10 days ago).

I know now, you do not support uploads from this kind of formats, but I wonder, wheter the file has been saved somewhere? I can't see it in any of the catalogs in My documents. I want to make sure if it has been removed from Lucidchart's server. 

Thanks in advance




Official comment



Thanks for reaching out.  We do not store files that fail to upload.  Please let me know if you have questions.

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