iOS & Android App

Follow New post
0

Links unavailable

Hello there,

 

I see the link editing feature is not available in the app. And this I can understand. What I don't understand is why the external links aren't available too. How can I reach the external websites I'm referring to? Am I wrong?

 

Thank you

Official comment

Avatar

Hi Michele,

You are correct. Both internal and external links cannot be followed from mobile devices at this time. Building this feature is on our roadmap, but I cannot give you a timeline for completion. For now, the only way to follow those links is on the web. Sorry for the inconvenience.

Comment actions Permalink

5 comments

0
Avatar

Hello,

did you define a deadline about it? sure you understand to impose this limit on mobile devices is like cutting a leg to a runner.
I think this is a major issue to catch-up as soon as possible.

p.s.: it's possible I wasn't aware but when you subscribe it's not so clear that some features are depending on the device you are using it on.

thanks
Michele

Michele M 0 votes
Comment actions Permalink
0
Avatar

Hi Michele,

Thank you for your feedback. I understand this is an important feature. We have had more urgent priorities that are currently taking up our development resources. Hopefully we will be able to get to supporting external links soon. In the meantime, your subscription allows you to use Lucidchart across all devices, so you can use external links on the web if you wish.

Chloe H 0 votes
Comment actions Permalink
0
Avatar

Hi Michele,

It's still on the road map. Some design work has been done but no engineering work at this point. I wish that I could give a definite timeline, but the feature is still competing with some of the same urgent issues that Chloe cited before.

Joseph S 0 votes
Comment actions Permalink
Please sign in to leave a comment.