Lost Document or Lost Work

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Lost diagram

Hello,

I was working on a diagram that was saved to my account. It was my first one under this account. It is now gone. Can someone please help? I can give you the name of my diagram.

 

Thanks! 

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Thanks for reaching out. I have created a support ticket with you and will help you resolve your issue via email correspondence. If anyone else has this issue, please fill out this form

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Hi Shani,

Thanks for reaching out in the community. I have created a support ticket with you and will help you resolve this issue via email correspondence. 

Andrew D 0 votes
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we are having the same issue. for some reason we are being asked by an 'administrator' to change our password and then after that any documents in my shared folder - even though the folder is owned by me, if some one else created a doc in there, before the password change I could see them, and after the password change i cannot, the doc creator had to share it with me.

 

Francine K 0 votes
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Hi Francine,

Thanks for reaching out. I have created a support ticket with you and will help you resolve your issue via email correspondence. If anyone else has this issue, please fill out this form

Andrew D 0 votes
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Hello I am having the same issue. Multiple documents missing. Please help

darcie b 0 votes
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