How to Access Documents from ex-Employee



I have run across two documents that were created by an employee who no longer works at my organization. I see the links, but I am told I do not have access. We need to update these diagrams but are currently unable to do so.

Is there a way for me to gain access and ownership?


1 comment

Adam Y
Lucid Manager

Hi Dina, 

Thanks for posting in the community! The Account Owner of your employee's account can make these types of changes through the Admin Panel. Our Help Center article on Team Management  provides detailed instructions on how you can do this. Please let me know if you have further questions!