Lost Document or Lost Work

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Documents are missing

My documents are missing from the documents page.  I confirmed I have a pro account for almost a year now and I am logged into the correct account.

 

 

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Our Development Team was able to resolve the issue. Can you confirm that you no longer experience the issue? If you continue to experience issues, please let me know immediately.

Again, thank you for your help and patience while our team worked to resolve this issue!

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Hey James,

Thanks for reaching out! This is a site wide issue that our Development Team is urgently looking into. We expect the issue to be resolved shortly. I will make sure to update you as soon as the issue is resolved. In the interim, I apologize for any inconvenience the issue causes.

Feel free to let me know if you have any further questions. Thanks for your help and patience!

Megan W 0 votes
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Strange, I can see my docs now but they say I don't have access to them.

James D 0 votes
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