Lost Document or Lost Work

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File not in Documents

I am the owner of a file, but this file does not appear in Documents.  I have the file opened now and it confirms that I am the owner but the file does not appear in the folder where it has resided for several months, and it does not appear in Recent Documents.  I simply can't find it.  I have one account and this has not changed recently.

Official comment


Hi Mark,

Thanks for posting! This issue will be easier to troubleshoot in a private channel. Can you please submit a ticket here with the URL to your document (can be found in your browsing history). 

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