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Charts Will Not Open

My chart will not open -- page just hangs.  Just purchased this account to get this chart done and not very happy right now..... Please help.

 

Chris

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Hi there,

Thanks for reaching out! Please try the following troubleshooting tips:

1. Make sure you're using the most recent version of your browser. We recommend Google Chrome for optimal performance.
2. If you're already using the most recent version of Chrome, try clearing your cache and cookies, then restart Chrome. Click here for instructions on how to do this.
3. Issues like this can occur when you have too many extensions enabled. You can disable extensions by following these easy steps.

If your documents still do not open, please contact us here with the URL link to your document and a description of the problem. Thanks! 

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