Confluence Integration

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Confluence page does not load/show the lucid charts

The confluence page fails to show the lucid chart diagrams.

Error seen - Unknowhow macro: 'lucidchart'


Official comment


Hi there - 

Sorry to hear about any trouble. Can you please directly email our support team at Please include the following details:

  1. Type and version of Confluence
  2. Version of Lucidchart plugin (if applicable)
  3. Any Javascript errors you're receiving
  4. HAR from the Network tab of the Developer Tools
  5. Confluence logs
  6. Steps to reproduce the issue

That information will be very helpful for our team to figure out what's occurring. Thank you!

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