Diagramming Basics

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Start a new line?

When I type text in the boxes, I frequently want to separate verbiage into two or more lines or use bullets. However when I press enter to start another line (like in word docs or email) it doesn't create another line? How do I start a fresh line?

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Is there any option to change this so that the enter key does a line break, like it has since the invention of the typewriter? Why in the world would you change this to shift+enter?

Aaron P 0 votes
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Hi Aaron - Unfortunately, there is not an option to specify your own hotkeys. The Enter feature is typically for word processing software, but Lucidchart isn't primarily for word processing and contains other functionality that you must be able to easily access as well. You'll find that Shift+Enter is a common carriage return feature too. :-)

Monika G 0 votes
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I've actually found a solution of sorts! 

The standard shape that looks like a post it note (with a dog eared upper right corner) is the exception to the shift-enter rule. Hitting enter in this box creates a new line! Now if I could figure out how to change the shape of this box to get rid of the dog eared corner that'd be even better.

Aaron P -1 votes
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When I press just enter, all of my text in the box disappears! I've tried using Undo, but I can't get it back. Has anyone else had this problem?

Julia B 0 votes
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Hi Julia - Try de-selecting the text box and then press Edit > Undo. You should see all of your text back. If you do not see the text back, can you please fill out this form and include the URL of the document as well as any details you can provide about what actions you were performing at the time. Thanks!

Monika G 0 votes
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If there is a text box linked to another container, say Decision box, and you want this text to be multilined, then if you use Shift+Enter to start a new line, then your multiline  text displays nicely in Edit mode. However in View mode (when attached to a document on Confluence page) the line separation characters get ignored and displayed as question marks instead. What is interesting is that while the diagram is "LOADING..." on the page, the line separators are displayed correctly, but as soon as the page is loaded - you see the question marks instead with no line separation.

As a workaround, I have to treat each part of the multiline content as a separate Text control. This is very cumbersome, but works so far.

 Is there a way to address a multiline text issue properly? Thanks.

Irina S -1 votes
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I have the same experience as Irena S. Looks fine in "edit mode" but is "goofed up" - with question mark(s) - in "view mode".

I too resorted to Irena S.'s workaround (separate text controls). Cumbersome indeed :(

Edit 12/21/2016: Hey wait!

  • STOP using Shift + Enter. 
  • Instead use Ctrl + Enter.

Problem solved. At least it's solved for me on Windows 7 using Chrome Version 55.0.2883.87 m (64-bit).

 

Scott W 2 votes
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This feels like a Lucidchart rendering bug - in "view mode". 

Many applications want Shift+Enter, e.g. Confluence from which I typically use Lucidchart.
It is tough to retrain and remember in Confluence it's Shift+Enter bit if you don't want the viewed chart goofed up you MUST use Ctrl + Enter with Lucidchart.

Scott W 0 votes
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Hello! This instructions above do not seem to apply to "Comment" boxes. Is it possible to start a new line inside them? I already tried Ctrl +Enter, Shift+Enter and none did the trick. Cheers!

Luiz Felipe N 0 votes
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