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How do I edit text in a box?

After I create a box and type in text, I can't seem to figure out how to edit or change that original text. 

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Hi Gordon! Double-click the text to edit it again. Then you can also select it and use the properties bar across the top of the canvas to change the font, size, color, etc. Additionally, if you select a shape and then click the hotkey F2, or fn+F2 (depending on your keyboard), you should be able to edit the text

For more help editing text, see our tutorial here.

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Unfortunately whenever I double-click the text, still nothing happens.  That is, it does not allow me to edit the text in the box at all.  Any other methods to be able to change/edit the text that you originally entered?

T P 0 votes
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Hi T - Is it possible that the text box is locked in place? That would mean that small 'x's appear in the corners of the text box. Then, to unlock it, simply click the unlocked lock on the properties bar.  Please also make sure that your browser is up to date. Try clearing cache and cookies and disabling extensions. If that doesn't seem to be the issue, would you mind submitting a support request with us? Please include the document's URL and a screencast of exactly what's occurring. That way, we can better assist you.

Monika G 0 votes
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I can't edit text by double clicking either. My browser is up to date. the lock text is not on either.

Please help edit text in swim lanes and process blocks

Lauren 0 votes
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I can edit text by double clicking process boxes but not in swim lanes. Yesterday it was possible. What's the problem?

Kari H 0 votes
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Hi Kari and Lauren - Sorry about that, we're working on resolving that double-click issue with swimlanes. In the meantime, if you select the swimlane and then click the hotkey F2, you should be able to edit the text. :)

Monika G 0 votes
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Text editing has been a problem for me since I've started using Lucidchart. Double clicking seems to work at random. Currently I have problems editing text labels of lines. Is there a hotkey or a menu item for text editing regardless of its place on canvas? That would provide a fallback in case of double clicking doesn't work (as it often happens).

Ivan D 0 votes
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Hi Ivan,

There is a hotkey for editing the text in an object. If the object is highlighted, just press F2 or the function key(fn)+F2 depending on your keyboard. This should help if double clicking is acting odd.You can go to Help > Hotkey Reference while editing a document for more hotkeys to help you with Lucidchart. Please let me know if this helps or if you have other questions.

Michele C 0 votes
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Pressing F2 seems works for some objects, but not all. If I mark an arrow that has a text, and press F2, nothing happens. Pressing fn+F2 also does not work. 

Daniel L 0 votes
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Hi Daniel- You are right, F2 does not work on text that are in lines and will probably be that way for a bit. We are currently seeing some issues with the text in the line editing, and developers are working on it. I will update you when this is resolved.  Are you running into double-click/F2 text editing issues with any other shape?

 

Kari-Editing the text in swimlanes using double-click is working again as well.

Michele C 0 votes
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Michele, no, F2/double click seems to be working for the other objects that I've tested.  I've seen issues with double clicking when editing line texts as well, although it seems to work fairly consistently if I double click the lower part of the text.

Daniel L 0 votes
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Daniel- That is good to know. The developers have identified why some users are having issues with editing line text, and should have it resolved soon. It sounds like everything else is working as expected. Please reach out again if you have any other questions.

Michele C 0 votes
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Any update on this issue?  Some (but not all) of our users are having this issue and it's very frustrating!

Joshua K 0 votes
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Josh- Are you referring to the swimlanes or the text in the lines? Both of these fixes were released about two weeks ago. Are you experiencing something different? If so, can you please fill out this form with additional details? :)

Michele C 0 votes
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Hi Lauren- The hotkey for editing text on a Mac is F2 or Fn+F2 depending on your keyboard. I am happy to troubleshoot the double-click feature with you.

1. Please make sure your browser is up-to-date.

2. Clear your browsing history. You would be surprised what a bad cache/cookie can do.

3. It may seem odd for me to mention it, but make sure your mouse has good batteries as well.

If you are still experiencing an issue, will you please fill this form out?

 

Lauren's original post- Hi the double click feature is not working on Mac again. Is there another shortcut key for Mac?

Michele C 0 votes
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I was curious if there is a way to have multiple lines of text in a shape without having to add text boxes or pressing space or tab multiple time (making it so the text is not centered)? I have tried pressing the enter  key and double-clicking below the text... is there a simple and uncrowded way to do this or should I just work with it?

Alex G 0 votes
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I have the same question as Alex G (above). Please help! :)

Christina S 0 votes
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Christina & Alex- I believe what you are looking for is our carriage return. To add a new line of text while editing a text box, press Shift+Enter. Please let me know if this helps or if you have other questions!

Michele C 0 votes
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I too am experiencing the problem that you can't edit the txt in a box with a double click. It is so counter intuitive, that I nearly gave up on the program. Now I know that it is possible with F2, is a help, but it really feels like a work-around. So please update this in your next version, as other people will also have this issue (and might not have taken the time to find out why double click isn't working).

Erwin M 0 votes
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In all my documents. Using newest Macbook Pro using FF, also the latest version.

Erwin M 0 votes
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Hey Erwin- Please fill out this form so we can take a closer look. Thanks! 

Mitchell C 0 votes
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Hi Ofer,

Could you please fill out this form so we can take a closer look? Thanks! 

Kristy P 0 votes
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Double clicking on the box does not allow the text contained therein to be edited. I can enter text, but it simply appears over the top of the existing text.

Ed 0 votes
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Hey Ed - Hmm that's strange. Let's try troubleshooting steps to resolve your editing issue. Would you mind trying a few quick steps to improve things?

  1. Make sure you're on a fast, reliable internet connection.
  2. Make sure you're using the most recent version of your browser. We recommend Google Chrome for optimal performance.
  3. Try clearing your cache and cookies, then restart Chrome.
  4. Issues like this can occur when you have too many extensions enabled, so it's worth disabling those to test.
Megan W 0 votes
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I am having similar problems to the above.  I had previously created my charts in a free version of Lucid Chart and now I've updated to the paid version I can't seem to make changes to my text boxes easily.  I would like to enter some more bullet points into previously created text boxes, but pressing the 'Enter' key does not work, so I used 'Shift/Enter' as suggested above and this does put the cursor onto the next line, however it won't let you insert a bullet point on it.  Can you please provide some assistance with this?  My team member was going to sign up tomorrow, however I don't know if I'll be recommending it if you can't simply edit some text.

Tania L 0 votes
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Hi Tania, 

Good question. Hitting Shift/Enter will get you to the next line, but you're correct, it will not place another bullet point next to your text. However, hitting Command/Enter will. So when you start a bulleted list, turn the bullet option on and then start typing. Then, hit Command/Enter and you should be brought to the next line with a bullet point on that line. Hope this helped! 

Amanda C 0 votes
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I can't double click to select any of my text to edit it.  I am on a new mac, updated browser. Trying to double click items but nothing happens most of the time. And I have f2 mapped to a different hotkey function. Any update on this?

Whitney E 0 votes
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Hey Whitney! We haven't had any reports of this so we'll be assisting you one-on-one through your support ticket.

Megan W 0 votes
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