Lost Document or Lost Work

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Any follow-up or resolution to these reports of lost work?

I see a lot of posts about lost work. I've experienced this several times, most recently last evening where I lost several hours of diagramming. I downloaded a .png of the graphic but when I needed to make a slight change, it was gone from Lucidchart. This is clearly a high severity issue. 

Please advise if there is a solution on the horizon and if there is a workaround in the meantime. 


Kevin Shea

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Hi Kevin,

Thanks for reaching out. I've reached out to you individually so we can resolve this issue. Thanks in advance.

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