Box Integration

The Lucidchart Box integration allows you to open your Lucidchart diagrams directly from your Box account.

Please note: This feature is only available on Enterprise accounts. Please visit our pricing page for more information or contact our sales team.

To install the integration:

  1. Go to your Account Settings page.
  2. On the finger tabs along the left side, select the option entitled “Box.”

  3. From there, click to link your Lucidchart account to your Box account. Here, if you haven’t already, you will need to log into Box and then confirm.

  4. After you have integrated, you may have to sync some documents to your Box account. Once that is completed, you will have a setting to unlink your account from Box if you wish.

    Link to Box
  5. In Box, you will see a “Lucidchart” folder. Once you open that folder, you can click the three dots next to the share option > Integrations > Open with Lucidchart to open up your document and continue editing from within Lucidchart.

  6. Once you are done editing in Lucidchart you can return to Box via the "Back to Box" button on the top left of the editor.
  7. If you wish to view a preview of your diagram from within Box, simply click the document title and your preview will load.  open_document_preview_in_box.png


Troubleshooting Tips:

  •  If you have missing documents in your Box account:
    • First go to your account setting page in Lucidchart and confirm all diagrams have been synced.  You will know this is true if a blue SYNC button is not present below your green Link/Unlink Account button.
    • If the documents are still missing try unlinking and relinking your Box account using the green Link/Unlink button.  
    • Make sure you give some time for these documents to sync automatically.
    • If you still do not see the documents please contact support.
  • Please note that Lucidchart is currently incompatible with Box's "Restrict Content Creation" (RCC) setting.