Account Types

Lucidchart is an online diagramming platform used to visualize processes, models, and other diagrams. Lucidchart users can create documents based off of our helpful templates, or create custom diagrams from scratch. Lucidchart users can share across operating systems and work on them simultaneously, viewing each other’s edits in real time. Put simply, Lucidchart’s aim is to make your work easier.

This article is a high-level overview of Lucidchart's various account types. For more detailed information, visit our pricing page or feel free to contact our sales team.

Account Type Storage # of Documents Visio Import AWS Import Admin Tools Shape Library Integrations

Our free account is designed for home users who do not require extensive document access and who are looking to visualize relatively simple ideas.

View your current subscription or sign up/modify a subscription.

The following features come with a free account:

  • 3 document limit
  • 60 object limit per document (all lines, shapes, and images count as individual objects towards this limit)
  • 25 MB storage
  • Access to Basic Shape Library
  • AWS Import
25 MB 3 docs/60 objects each View Only N/A Basic Google Drive Integration

Our Basic account is designed for home users who want to create unlimited documents in order to visualize many relatively simple ideas.

View your current subscription or sign up/modify a subscription.

The following features come with a Basic account:

  • Unlimited number of documents
  • Unlimited number of objects per document
  • 100 MB of storage
  • Access to Basic Shape Library
  • AWS Import
100 MB Unlimited View Only N/A Basic Google Drive Integration

Our Professional account is designed for advanced individual users with business use cases who do not require the options available to users on Enterprise accounts.

View your current subscription or sign up/modify a subscription.

The following features come with a Professional account:

1 GB Unlimited Import and Edit N/A Premium ORG Chart CSV Import

Our Team account combines the features of the Professional account with basic user control features for admins and centralized billing for easy management. The Team account is great for small organizations that do not require advanced security features.

View your current subscription or sign up/modify a subscription.

The following features come with a Team account:

5 GB per Team Unlimited Import and Edit Limited Premium Confluence, JIRA, G Apps

Enterprise account users have access to all of Lucidchart's functional capability. The admin tools provide account admins the highest level of control over documents, users, and billing. This account is designed for organizations that are looking for unparalleled ease of management and security.

Contact our Sales Team for pricing and additional information regarding Enterprise accounts.

The following features come with our Enterprise account:

  • All of the features of the Professional and Team accounts
  • 5 GB of storage per user
  • Dedicated Customer Success Associate to help you with on boarding and user training
  • Enterprise-wide visibility for all users on account
  • Document retention features to prevent losses when employees leave the organization
  • Advanced sharing and publishing controls that let admins control how employees distribute documents both internally and externally
  • Admin control over provisioning and site access methods
  • Login control via IP address white-listing
  • Advanced Integrations: SAML, OKTA/SCIM, Box
  • Data Linking to a Spreadsheet
  • AWS Import
5 GB per License Unlimited Import and Edit Full Premium SAML, OKTA/SCIM, Slack

 

  • View your current subscription or sign up/modify a subscription.
  • Subscriptions are offered on a monthly or yearly basis.
  • Subscriptions can be canceled at anytime.
  • If you do downgrade an account the documents within the account will remain. If you do not have a high enough subscription to edit the documents will remain view only
  • Once you are on a Team or Enterprise subscription you will need the account admins permission to leave the team.