Lucidchart for your G Suite Domain

Follow this tutorial to install Lucidchart on your G Suite domain. Once installed, Lucidchart appears in the 'Apps Launcher' menu of your school or company Gmail; when clicked, it will automatically provision accounts for new users and place them on the team.

Note: If you want an existing Lucidchart account to be linked to G Suite, ensure that your Lucidchart account is set up under the same email address as your domain email address. You can easily change this by visiting Account > User Settings in Lucidchart.

To install Lucidchart for G Suite, follow these steps:

  1. Go to the Google Suite Marketplace.
  2. Search for Lucidchart and click "Install App"
  3. Lucidchart will ask for permission to access some of your domain data. Check the box to accept the terms and conditions and press "Accept."
  4. Once Lucidchart is installed, the first pop-up will explain how to notify your users. Click "Next".

    Lucidchart G suite
  5. The next pop-up will explain how to access Lucidchart. Click "Next."

    Lucidchart install apps
  6. The final pop-up will explain how to customize the integration with your Lucidchart team. Click "Additional Team Setup."

    Customize integration with Lucidchart
  7. Lucidchart will open in a new browser tab/window, and you will be prompted to set up your team.
  8. Navigate to the Lucidchart Team page. Click Admin > Users > Add Users by Domain to see a list of domain email addresses and invite new and existing Lucidchart users to join your team.

    Add User to Domain | Lucidchart
  9. Lucidchart can sync with your G Suite domain to automatically provision or delete Lucidchart users when you add or remove them from your G Suite administration portal. If you receive any errors activating provisioning synchronization, follow the "Updating for new permissions" instructions below to ensure you have granted Lucidchart sufficient data access, which is required to sync provisioning.

    G Suite | Lucidchart

If you see the following pink banner on your "Manage G Suite" page do the following to update your G Suite permission for Lucidchart:

Manage G Suite

  1. Visit your G Suite admin console (admin.google.com)

    G Suite Admin Console
  2. Click on Apps > Marketplace Apps.

    Marketplace Apps
  3. Select Lucidchart Diagrams.

    Lucidchart Diagrams
  4. Click "Data access" and make sure data access is granted. Please make sure that you also have API access enabled. See this screencast for details on how to do this.

    Data Access API
  5. Your permissions should now be granted inside your G Suite console as well as your 'Manage G Suite' page. Refresh your Lucidchart G Suite page to see a complete list of users from your domain.

If you've had trouble opening a document in Drive, and saw a growl about data access permissions being out-of-date, you're missing some permissions on your Google account. We can help!

If you found the Lucidchart App in Drive on your own:

  • On your own Google account, go to the account permissions page. There, revoke access for Lucidchart entirely. Then, the next time you try to log in, you'll be prompted to re-grant access to your Google account. That should refresh your permissions and allow you to connect properly to Google Drive. Please make sure to log in and go to your Lucidchart G Drive page to check your settings there as well, after you've re-granted access.

If Lucidchart is domain-installed, your domain super admin needs to follow these steps:

  • On the admin’s Google Apps domain, navigate to the admin console and select the Lucidchart app installed on the domain. Ensure that the Lucidchart diagrams app reads “Data access granted.”