Your Lucidchart Account Settings can be found at the top right corner of the Document Queue.
From the User Settings panel you will be able to change:
- First and last name
- Username, email address
- Communication Preferences
- Team information (If you are associated with a team)
If you have forgotten your password, click on the "Forgot your password?" link and an email will be sent to the email address associated with your account with instructions on how to reset it.
The preferences panel gives you the capability to customize your experience in the Lucidchart Editor.
- Set the default zoom
- Adjust the default line binding
- Set the default page units (inches vs. centimeters)
- Determine what happens after drawing lines
- Set the default page size
- Toggle grid lines
- Enable Lucidchart Search
- Enable IconFinder Search
For information on how to integrate with Google Drive, please see the Lucidchart in Google Drive help center article.
You can manage the notifications that you receive from the Notifications panel. As a team member, it is helpful to subscribe to documents that other team members are working on to monitor progress.
In the Support Tickets panel, you can view all active tickets with Lucidchart Support.
From the Payment History panel, Account Owners and Billing Admins can download invoices, and manage the payment of their account.
You can download a .laf file as a backup. Simply click on the "Download" button and the download will begin.
From the "Restore from Backup" button, you can choose a .laf file that was previously downloaded, and restore it to your Document Queue. The files will be included in a folder in your Document Queue.