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Lucidchart for your Google Apps Domain

Brett Bowman
posted this on May 24, 2013, 3:23 PM

Follow this tutorial to install Lucidchart on your Google Apps domain. Once installed, Lucidchart appears in the 'Apps Launcher' menu of your school or company Gmail; when clicked, it will automatically provision accounts for new users and place them on the team.

Service and Super Admins: Install Lucidchart for Google Apps

Note: If you want an existing Lucidchart account to be linked to Google Apps, ensure that your Lucidchart account is set up under the same email address as your domain email address. You can easily change this by visiting Account > User Settings in Lucidchart.

To install Lucidchart for Google Apps, follow these steps:

  1. Go to the Google Apps Marketplace.


  2. Search for Lucidchart and click ‘Install App’.

  3. Lucidchart will ask for permission to access some of your domain data. Check the box to accept the terms and conditions and press ‘Accept’.                                                                               



  4. Once Lucidchart is installed, you will see a pop up series briefly explaining how to 1) notify your users, 2) access Lucidchart, and 3) customize the integration with your Lucidchart team. Click "Next," "Next," then click on the link to "Additional Team Setup."




  5. When you first go to Lucidchart from Google Apps, you will be prompted to set up your team.


    Go to the Lucidchart Team page, then Admin > Users > Add Users by Domain to see a list of domain email addresses and invite new and existing Lucidchart users to join your team.


  6. Lucidchart can sync with your Google Apps domain to automatically provision or delete Lucidchart users when you add or remove them from your Google Apps administration portal. If you receive any errors activating provisioning synchronization, follow the "Updating for new permissions" instructions below to ensure you have granted Lucidchart sufficient data access, which is required to sync provisioning.


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Updating for new permissions

If you see the following pink banner on your "Manage Google Apps" page...


Do the following to update your Google Apps permission for Lucidchart:

  1. Visit your Google Apps admin console (admin.google.com)


  2. Click on "Apps" > "Marketplace Apps."


  3. Select Lucidchart Diagrams.

  4. Click "Data access" and make sure data access is granted. Please make sure that you also have API access enabled. See this screencast for details on how to do this.

  5. Your permissions should now be granted inside your Google Apps console as well as your 'Manage Google Apps' page. Refresh your Lucidchart Google Apps page to see a complete list of users from your domain.

Please contact support if you are still having issues after following these steps. Thanks!

Updated 6.17.2015

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